Towing Company Linden NJ: the questions, answered the way our dispatcher answers them on the phone

Really based here. The yard is in Linden, the trucks are parked in it between jobs, the drivers start their shifts in it, and the dispatcher at (908) 666-3168 is a company employee watching those trucks on a map. Nothing about a Linden call is passed to anyone else.

No. The company is mobile only, with no walk-in address and no storage lot. A truck comes to wherever the car is and takes it to the garage, dealer, body shop or driveway you name, and that is the whole transaction.

No other town sits between the yard and a Linden address. When the dispatcher assigns a truck to a call on Wood Avenue, Sunnyside or Tremley Point, it is either leaving the yard or already working a block nearby, and the arrival window she quotes comes from that.

The company's truck and the company's name, driven by someone on the company's payroll. The dispatcher tells you which truck is coming, and the driver phones you twice: once on the way in and once when he can see you.

Yes. The trucks carry the state licensing a tow truck needs and the company is insured for the vehicles it hauls. Every car is photographed before it goes on the truck and after it comes off, so if anything is ever questioned, the company answers against a record.

$149 flat to book by phone, or $129 if you book online, plus mileage to the destination you give, read to you before the truck leaves. Inside Linden the mileage is the smallest number we quote anywhere. The prices page shows every line.

Quickly, because the yard is in town. Most hours a truck is already on Routes 1 & 9, downtown or on the Tremley Point side, and the dispatcher quotes the window from that truck's position rather than from the yard gate.

Yes. Heavy-duty and medium-duty trucks are part of the same fleet and go through the same dispatcher, a few minutes down South Wood Avenue. Plants and carriers that call regularly get an account manager, a rate sheet and one invoice a month.

Probably not. A car that sat since the 6 a.m. train is usually a battery, so the driver arrives with the jump pack and charges one flat price for it. A battery that will not hold the charge turns the same visit into a tow at the flat fee, with no second callout.

On the New Jersey Turnpike and the Garden State Parkway the shoulder itself is served by the Turnpike Authority's authorized garages; book with us anyway, and once the authorized truck has the car off the highway we take it from the exit or the garage's lot to the shop or driveway you choose, at the same flat quoted price. Westfield Avenue, Centennial Avenue, St. Georges Avenue and every Linden street are direct dispatch for our trucks.

Turnpike and Parkway shoulders are served by the Authority's authorized garages. Book with us and we take the car from the exit or the garage's lot. Tremley Point Road and the local roads on the Linden side of the exit are ours, and the yard is minutes from them.

Wherever you say. Tell the officer your own towing company is on the way and name the body shop, and our driver winches the car onto a flatbed, photographs the damage for the adjuster, and delivers it there. It never enters a lot that charges by the day.

Yes. The repair shops on St. Georges Avenue, the dealers along Routes 1 & 9, the Tremley Point plants and the South Wood Avenue industrial parks can each hold an account on net terms with a single monthly invoice. Ask the dispatcher or use the contact page.

No. Call, hear the price, pay it by card, Apple Pay, Google Pay or cash. Where a plan or a policy pays you back for towing, the receipt our driver hands over is itemized in the form their claims desk asks for.

Yes. It rides a flatbed, every wheel up on the deck and held at the tires. Say the make when you call so the dispatcher assigns the flatbed first, instead of a wheel-lift arriving and having to be swapped.

Yes. Booking online makes the fee $129 instead of $149, because you did the dispatcher's typing. From a live lane, call (908) 666-3168 instead; the phone is faster when it matters.

No. The night shift is the same company and the same trucks, so a tow from Tremley Point at 3 a.m. on Thanksgiving costs what a tow from Sunnyside costs on a Tuesday afternoon.

Yes, on a flatbed with a wheel chock and soft straps, never dragged on a sling. From a garage in Sunnyside, the Aviation Plaza lot, or the side of St. Georges Avenue after the battery quit.

Yes. Each of the seven towns on Linden's border, Elizabeth, Roselle, Cranford, Clark, Rahway, Carteret and Winfield, is a local job priced as the booking fee and a few miles. Anything as far as the shore, Staten Island, New York or another state becomes a long-distance quote on one company flatbed, tolls included.

He puts the tools down and tells you first. The booking fee does not move from what the dispatcher quoted; if the car cannot roll or steer and needs the winch or dollies, that is a separate figure you hear at the curb and are free to decline.

Yes, one or two people ride in the cab for free. A bigger group should be mentioned when you call so the dispatcher can arrange for it; nobody is left standing on Edgar Road.

Yes, and many of those shifts begin at the Linden yard. Flatbed and wheel-lift drivers, owner-operators with their own trucks, and roadside providers are all listed on the driver jobs page.